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You have 30 days from the date of your invoice to send a book back for full credit, minus the shipping and handling. The original invoice or a copy of the packing slip must accompany your return item.

Credits or refunds are processed approximately 4-6 weeks from the date that we receive your returned book. Unless directed otherwise: if you paid by credit card, your card will be charged back; if you paid by check, you will receive a refund check; and if you sent us a purchase order, we will issue a credit memo on your account for use toward future purchases or to satisfy an existing open invoice.

Send your returns to:

The National Academies Press
22880 Quicksilver Drive
Dulles, VA 20166